Luckbet Terms and Conditions

01 General Terms & Conditions

Luckbet (referred to hereinafter as "we", "us", or "the Platform") is an online gaming platform that provides a range of gaming services to users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and luckbet.

By visiting the luckbet website, creating an account, or using any of our services, you are deemed to have fully accepted these Terms and Conditions. If you disagree with any part of these Terms, please do not use our services.

02 Account Register

You are required to provide accurate and complete information when creating an account on luckbet. Providing false or incomplete information may result in your account being closed at any time. Each individual may only hold one account.

• The name, address, and mobile number provided at registration must be accurate.
• Opening multiple accounts under the same name is strictly prohibited.
• Keeping your account password confidential is your responsibility.
• Accounts may not be transferred or sold to a third party.
• Luckbet reserves the right to verify any account at any time if suspicious activity is detected.
• If verification documents are requested, they must be submitted within 7 business days.

Luckbet uses a two-step verification process to secure every account. If you suspect any unauthorized access to your account, please contact our support team immediately.

03 Age & Eligibility

You must be at least 18 years old to open an account and play on luckbet. We strictly prohibit underage gaming and make no exceptions when it comes to age verification.

• Only users aged 18 or above may register.
• A national ID or passport may be requested as proof of age.
• The service is not available in countries or regions where online gaming is prohibited by law.
• Luckbet employees and their immediate family members are not eligible to register.

04 Deposits & Withdrawals

Deposits and withdrawals on luckbet can be made via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT). The payment process is fully transparent in accordance with luckbet's Terms and Conditions.

• Minimum deposit amount is BDT 500.
• Minimum withdrawal amount is BDT 1,000.
• Withdrawal requests are typically processed within 15–30 minutes.
• Deposits must come from an account held in the name of the account holder.
• Large withdrawal amounts may be held pending account verification.
• If you experience any issues with a transaction, please contact support within 24 hours.

To prevent money laundering, luckbet complies with international KYC (Know Your Customer) guidelines. Additional documentation may be required for large transactions.

05 Bonuses & Promotions

Luckbet regularly offers bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. Misuse of bonuses in violation of luckbet's Terms and Conditions may result in account termination.

• The welcome bonus is for new members only and applies once per account.
• Wagering requirements must be met before bonus funds can be cashed out.
• You have up to 30 days to complete the wagering requirements for any bonus.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• A maximum bet limit applies when using bonus funds — exceeding it will result in bonus forfeiture.
• Luckbet reserves the right to modify or cancel any bonus offer at any time.

06 Gaming Rules

All games on luckbet are fair and transparent. Results are determined entirely at random using RNG (Random Number Generator) technology. In any gaming dispute, luckbet's decision shall be considered final.

• Game results may be voided due to technical errors.
• Your game progress is saved if your internet connection is interrupted.
• If you have any questions about game rules, our support team is here to help.
• The dealer's decision is final in Live Casino games.
• Report any game errors or irregularities to us immediately.

07 Prohibited Activities

Certain activities are strictly prohibited in order to maintain a fair environment on luckbet. Violating these prohibitions may result in account termination and forfeiture of any funds held.

• Claiming bonuses through multiple accounts.
• Using automated bots or software to play games.
• Attempting to hack or gain unauthorized access to the system.
• Operating an account under a false identity.
• Using the platform for money laundering or any unlawful purpose.
• Harassing or attempting to defraud other members.
• Attempting to withdraw without meeting bonus conditions.

08 Account Closure & Suspension

Luckbet reserves the right to temporarily or permanently suspend any account without prior notice in the event of a Terms and Conditions violation. You may also close your own account at any time should you wish to do so.

• All pending withdrawals will be settled before an account is closed.
• Any unused bonuses will be forfeited upon account closure.
• To close your account yourself, please contact our support team.
• Any appeal against a suspension must be submitted within 7 days.

09 Responsible Gaming

Luckbet believes gaming should be entertainment, not a burden. We treat responsible gaming as a core value of our platform and are committed to the well-being of all our players under luckbet's Terms and Conditions.

• Set your own deposit limits — daily, weekly, or monthly.
• You can temporarily suspend your account if needed.
• Use the self-exclusion feature to take a break from gaming for a set period.
• If you notice signs of problem gambling, please seek professional help.

For more details, visit our Responsible Gaming View page.

10 Privacy Policy

Luckbet takes the protection of your personal information very seriously. We never sell your data to third parties. Our full Privacy Policy Here Available.

• Your information is used solely for the purpose of providing our services.
• All data is protected with SSL encryption.
• To view or delete your data, please submit a request to our support team.

11 Right to Amend Terms

Luckbet reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notification. Continued use of the service after any changes constitutes your acceptance of the revised Terms.

12 Contact

If you have any questions or concerns about these Terms and Conditions, please get in touch with us. Our support team is available 24/7 and provides service in Bengali.

• Email: [email protected]
• Live Chat: Chat with us directly from any page on the platform.
• Support Hours: 24 hours a day, 7 days a week.